Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an International Banking Officer.

Principal Responsibilities

• Meets customers to provide support on international account opening and related banking services support
• Manages account opening referrals to phone channels
• Maximise cross-border business opportunity from each customer interaction
• Meets customers to provide international banking services
• Conduct customer meetings on account opening. Ensures quality of referrals with strict adherence to Group standards
• Manages customer referrals to phone channel. Certifies documents for customers
• Delivers excellent level of customer service
• Complies with all sales regulations and operation guidelines

• University degree holder, fresh graduates and IANG holders are welcome
• Proven frontline experience in customer serving at a financial institution
• Experience in serving International or NRC customers would be an advantage
• Excellent customer service skill and mind-set, with strong attention to detail
• Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Holder of relevant insurance licenses preferred
• Fluency in Mandarin, English and Cantonese

You'll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited

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