IT Technical Support
Q P Group Holdings Limited
- Company Industries:Others
Job Information
- Post Date:2024-06-29
- Location:Sha Tin District
- Employment Type:Full time
- Others:Call handlings (on 1st level incidents / ad-hoc calls)
Onsite or remote support for IT projects / content handling / incident - Job Function:Help Desk IT Support
Job Description
Job Responsibilities:
- Troubleshooting internal computer issues (e-mail & phone call) including Hardware, Software, Network infrastructure and VC quality monitoring
- Provide operation and support to various systems including PC, Server and network systems
- Regular review on cybersecurity, access control and applications; ensure all meets with IT standards
- Manage IT asset and facilities inventory
- Assist in system installations, configuration, maintenance, backup and recovery procedures
- Provides basic end-user training on common applications and help to improve users cybersecurity awareness
- Perform ad hoc assignments by management
Requirements:
- Diploma holder or above in Information Technology, Computer Science or related discipline
- 1-2 years’ experience in system administration and network support area
- Able to identify IT related problems to maintain trouble free system operation
- Strong analytical minded with communication skills in both English and Chinese
- 1 year+ Technical skills covered on any 2 expert areas listed (Exchange 2016+ Admin, Win Server Powershell, Zabbix with script, VMware with script, Cisco IOS on router+Switches, Fortigate commands, Sangfor Cyber Command, any ITSM with Chinese environment and IT automation tools)
- Good communication and able to work independently
- Occasional travel is required
Application:
We offer attractive remuneration package including double pay, discretionary bonus & medical insurance to successful candidate.
Please send your CV with recent salary & expected salary by clicking “Apply”
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Company Info
Q P Group Holdings Limited
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