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IT Technical Support

Q P Group Holdings Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-06-29
  • Location:Sha Tin District
  • Employment Type:Full time
  • Others:Call handlings (on 1st level incidents / ad-hoc calls)
    Onsite or remote support for IT projects / content handling / incident
  • Job Function:Help  Desk  IT  Support  

Job Description

Job Responsibilities:

  • Troubleshooting internal computer issues (e-mail & phone call) including Hardware, Software, Network infrastructure and VC quality monitoring
  • Provide operation and support to various systems including PC, Server and network systems
  • Regular review on cybersecurity, access control and applications; ensure all meets with IT standards
  • Manage IT asset and facilities inventory
  • Assist in system installations, configuration, maintenance, backup and recovery procedures
  • Provides basic end-user training on common applications and help to improve users cybersecurity awareness
  • Perform ad hoc assignments by management

Requirements:

  • Diploma holder or above in Information Technology, Computer Science or related discipline
  • 1-2 years’ experience in system administration and network support area
  • Able to identify IT related problems to maintain trouble free system operation
  • Strong analytical minded with communication skills in both English and Chinese
  • 1 year+ Technical skills covered on any 2 expert areas listed (Exchange 2016+ Admin, Win Server Powershell, Zabbix with script, VMware with script, Cisco IOS on router+Switches, Fortigate commands, Sangfor Cyber Command, any ITSM with Chinese environment and IT automation tools)
  • Good communication and able to work independently
  • Occasional travel is required

Application:

We offer attractive remuneration package including double pay, discretionary bonus & medical insurance to successful candidate.  

Please send your CV with recent salary & expected salary by clicking “Apply”

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Company Info

Q P Group Holdings Limited

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