Job Description:

• Provide administrative and operational support to the sales team to ensure efficient and effective sales processes
• Assist in the preparation of sales documents, such as quotes, proposals, contracts, tender submissions and  presentations
• Collaborate with cross-functional teams, including marketing, logistics, and finance, to support sales initiatives
• Continuously improves and maintains the highest level of customer satisfaction, responding to inquiries accurately and professionally in a timely manner
• Handles complaints and ensures timely resolution with the highest level of customer satisfaction

Job Requirements:

• Degree holder, preferably in Business Administration, Supply Chain or related disciplines
• Minimum of 1-2 years of experience in a sales support or customer service role, preferably in a B2B environment
• Excellent communication and interpersonal skills, both written and verbal
• Customer-oriented mindset with a focus on delivering high-quality service
• Fluency in English and the local language(s) is preferred