全職店務助理 - Deliveroo Hop 戶戶超市

工作時間： 5天工作，每天8小時，需輪班工作

工作內容

• 與店務經理緊密合作維持倉庫日常運作
• 與送貨專員溝通並確保客人準時收到貨品
• 負責貨品管理包括貨品點收和上架
• 檢查庫存記錄的準確性
• 負責定期盤點貨品數量並更新存貨系統記錄
• 維持貨倉整潔

入職條件

• 歡迎任何有興趣人士申請
• 能夠應付體力勞動工作 
• 須接受輪班工作，包括晚上和周末
• 良好粵語; 一般英語
• 懂基本電腦操作

員工福利

• 銀行假 (17天公眾假期），10天年假，醫療保險
• 夜更交通津貼
• 大量晉升機會
• Deliveroo Plus 外送服務會藉和特別優惠

Why Deliveroo?

Deliveroo’s mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature & Plus businesses.

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 

The Role

The role of the Site Associate is to support the Site Management team in achieving the highest performance possible within their respective site. This includes maximizing customer satisfaction, striving to work efficiently, ensuring accuracy in stock counting, handling stock with care and according to rotation policies to reduce wastage.

The Site Associate must also contribute to a positive and cooperative working environment that is pleasant for all colleagues and ensure at all times that the tasks they are carrying out are in line with all H&S policies.

What You’ll be Doing

• Pick orders efficiently to meet time targets. This includes monitoring and responding to incoming customer orders to reduce order queue time. 
• Pick orders ensuring 100% accuracy, maintaining product quality
• Adhere to packaging SLAs when preparing customer orders
• Efficiently replenish stock, ensuring accurate inventory, strong merchandising standards and compliant stock rotation. 
• Unload deliveries in line with company procedures
• Support with inventory management as requested
• Ensure site remains clean and tidy at all times dealing with any hazards urgently
• Comply with company standard operating procedures (SOPs)
• Deliver strong standards within your site, adhering to merchandising and space management principles in addition to delivering a clean, tidy, organised site environment.
• Maintain good relations to uphold Deliveroo’s positive reputation with all external parties. E.g. Neighbours, landlords, and contractors.
• Communicate professionally and effectively with our Deliveroo riders. 
• Effectively operate and oversee the dispatch order ensuring the accurate handling of orders to riders and minimising mistakes. 
• Ensure appropriate timekeeping, always arriving on time for shift, taking breaks as per policy and adhering to working time directive requirements. 

Requirements

• Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus)
• Hands-on mentality 
• Detailed oriented
• Comfortable working in a fast-paced environment
• Good communication skills and a good proficiency in both written and spoken English
• Right to work in the HK

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.