Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Perform real-time monitoring of operational systems, facilities, and fixtures in Landside responsible areas, such as the Ground Transportation Centre, SkyPier Terminal, and airport roads (including worksite monitoring and on-site liaison for projects like 3RS and SKYClTY). Take appropriate actions to ensure smooth operations. Operational systems include Marine Radio, TCSS, SPMV, PlMS, AIS, IVRS, FRS, TIMES, GICA
• Monitor the performance of service contractors in road management, in-terminal and landside cleaning, car park management, taxi station management, anti-touting, SkyPier baggage handling, and tax refund. Conduct performance audits to ensure that required service standards are met
• Monitor the operations of business partners and transport operators, such as the AEL, taxi services, public buses, hotel coaches, hotel limousines, and cross-boundary land and sea transport operators, to ensure smooth operations
• Attend to accidents, incidents, and fault reports, and coordinate with external and internal parties for assistance, remedial actions, and solutions
• Liaise and coordinate with service contractors for road management, in-terminal and landside cleaning, car park management, taxi station management, anti-touting, SkyPier Terminal baggage handling, and tax refund.
• Enforce AA Bylaws, conduct on-scene investigations, and prepare incident/accident reports for necessary management   actions
• Assist the Duty AM in training new joiners and lead them to work independently
• Act as the Duty AM on-scene to deal with concerned parties, such as AWE mega events and major incidents
• Prepare daily logs and incident reports for the Duty AM on a daily basis
• Act as a bridge between the Duty AM and ADM to facilitate better communication for daily operations

Requirements:

• Bachelor's degree holder in aviation, logistics business administration, transportation, or related disciplines with 3 years working experience in operational related areas. Secondary education level with 8 years of relevant working experience, or associated degree or diploma with 6 years of relevant working experience
• Possess valid HK driving license class 1 and class 2
• Good team player, detail-orientated, enthusiastic and self-motivated with good interpersonal and organization skills
• Excellent command of spoken and written English and Chinese, including Putonghua
• Proficient in MS Office applications Word, Excel and PowerPoint