General Summary – Public Sector Team

You will be joining an award-winning and fast-growing team that has received many recognitions for our contributions to delivering quality IT solutions in the public sector. Being an Account Manager in Expert Systems' Public Sector business unit, you will act as our customers' trusted advisor and accelerate their success by leveraging our partnership network with leading global technology manufacturers to bring our customers the right products and innovations. You will be a key team player among our sales and technical experts while developing your career and competence to serve the public sector's IT needs. You will have the opportunity to participate in opportunities that involve unique technologies required by the public sector.

Your Role in Expert Systems Limited…..

• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors;
• Act as a key contact point for all customer account management matters;
• Build and maintains strong, long-lasting client relationships;
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives;
• Meet sales targets and achieve sales goals assigned by Company;
• Collaborate with the sales team to identify and grow opportunities within the territory
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas;
• Clearly communicate the progress of monthly initiatives to internal and external stakeholders;
• Forecast and track key account metrics (e.g. monthly sales results and annual forecasts);
• Negotiate contracts and close agreements to maximize profits;
• Prepare regular sales reports for account analysis, identify account issues & form strategies to gain market shares;
• Assist in handling challenging client requests or issue escalations.

Join us if you have….

• 3 years of relevant working experience in sales or business administration field;
• Excellent communication and presentation skills;
• Ability to influence key stakeholders at all levels of an organization;
• Experience in tendering and IT solution proposal;
• Experience in delivering client-focused solutions to customer needs, providing IT solutions and proposals to customers;
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail;
• Excellent listening, negotiation, and presentation abilities;
• Strong verbal and written communication skills;
• Less experiences will be considered as Account Executive