Our client "Hang Seng Bank Ltd" is seeking a Relationship Manager to join their team in Hong Kong!

What you’ll be doing?

• Manage relationship with our Prestige clients
• Acquire, develop and retain relationships with a portfolio of Prestige clients
• Help clients to articulate their needs, and deliver to exceed client expectations 
• Know clients on a personal and professional level to understand their short and long term financial goals
• Provide financial advice which leads to highly individualized strategies aimed at wealth creation and capital preservation
• Achieve agreed key performance indicator objectives and profit growth through the development of existing and new Prestige client relationships
• Increase client loyalty by meeting their needs either directly or through effective and proactive collaboration with other internal business partners
• Develop Prestige team culture and build a strong sense of team spirit to increase the team loyalty to the Bank
• Understand and adhere to compliance
• Maintain the levels of operational integrity required by HASE and adhere to the Business Principles and Values of HASE

Who are they looking for?

• University level education, preferably in finance, business or a related discipline 
• Passes in IIQE (Paper 1, 2, 3) and HKSI (Paper 1,7,8) a must
• Minimum 2 years of direct sales / tele-sales experience in Banking / Call Center
• Experience in client facing environment, with excellent relationship building capability
• Strong sales and customer orientation, with good communication and interpersonal skills
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Good understanding and strong interest of the financial markets
• Mature and independent mindset, able to work effectively under pressure 
• Strong commercial orientation with acute interpersonal skills 
• Fluency in Cantonese and English
• You will have an advantage if you are/ have 
  • Experience with relationship manager
  • Proficiency in Putonghua

Why you should consider this opportunity:

Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as

• 5 days work week (Monday - Friday 9am - 6pm)
• Performance bonus
• Healthcare insurance coverage including yourself and your family
• Retirement benefit scheme with employer’s contribution
• Employee Share Purchase Plan
• Work-life balance: 20 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
• Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price 
• Recognizable corporate training and development program
• Progressive career advancement opportunities

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!

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