Customer Service Ambassador (Digital Service)
Bank of Communications (Hong Kong) Limited
- Company Industries：Others
Job Information
- Post Date：2024-07-07
- Location：Hong Kong
- Employment Type：Full time
- Others：---
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--- - Job Function：Customer Service Customer Facing
Job Description
- Introduce digital banking services to customers in bank hall
- Enhance digital customer services experience and collect customer feedback/ suggestions for improvement
- Handle customers' esquires and escalate when appropriate according to supervisor’s guidance
- Support branch administrative and operational duties as required
- Secondary education or above
- Minimum 1 year’s customer service experience
- Digital savvy and familiar with using smartphones and apps
- Good command of spoken English, Chinese and Putonghua
- Good interpersonal and communication skills
Company Info
Bank of Communications (Hong Kong) Limited
Contact
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