Guest Experience Guide
The Hong Kong Jockey Club
- Company Industries:Others
Job Information
- Post Date:2024-07-04
- Location:Happy Valley
- Employment Type:Full time
- Others:Recruitment Day (Walk-in) on 9, 10, 16, 17, 23, 24, 30 & 31 July
Time: 10:00am – 5:00pm
Location: Room 308, 3/F, MacPh - Job Function:Front Office Guest Services
Job Description
A brand-new trendy bar and lounge with live music and DJ entertainment is opening soon. Looking for outgoing guides to introduce our guests to exciting entertaining experiences.
Recruitment Day (Walk-in)
Date: 9, 10, 16, 17, 23, 24, 30 & 31 July
Time: 10:00am – 5:00pm
Location: Room 308, 3/F, MacPherson Place, 38 Nelson Street, Mong Kok (MTR Mong Kok Station Exit E2/ Mong Kok East Station Exit B)
Scope of Work:
"Create a warm and inviting first impression by introducing our guests to the establishment’s entertainment, dining and digital service offerings. As part of your role, greet visitors, ensuring a fun and memorable experience.”
Job Duties:
- Warmly greet customers upon arrival and departure with a genuine smile and eye contact
- Conduct tours of our venue, explaining the concept and showcasing the facilities to guests
- Lead guests to their designated tables and present menus
- Keep guests informed about the evening’s entertainment lineup and features
- Fulfill any additional duties assigned by supervisors
Requirement:
- Thrive in an energetic, dynamic work environment
- Possess a strong command of English. Fluency in Cantonese is a plus
- Exhibit a cheerful, self-motivated attitude with a focus on exceptional customer experience
- A team player, problem solver with excellent interpersonal and communication skills
Full-time Benefit:
- 5 Days Work Week
- 15 to 19 Days Annual Leave
- Free Duty Meal
- Discretionary Bonus
- Comprehensive Medical Benefits
- Corporate Social Responsibility Leave
- Self-Development Scholarships
- Education Subsidy (Depends on staff grade)
- 14 Weeks Maternity leave
- 5 Days Paternity Leave
How to apply: Please bring your Personal Identity document i.e., HKID/ Bank Account/ Home Address proof in English (within 6 months) and happy contagious personality to the recruitment day.
Contact Number: 6110 5785
The Hong Kong Jockey Club is an equal opportunity employer. All collected personal data will be used for recruitment only.
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