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Guest Experience Guide

The Hong Kong Jockey Club

  • Company Industries:Others

Job Information

  • Post Date:2024-07-04
  • Location:Happy Valley
  • Employment Type:Full time
  • Others:Recruitment Day (Walk-in) on 9, 10, 16, 17, 23, 24, 30 & 31 July
    Time: 10:00am – 5:00pm
    Location: Room 308, 3/F, MacPh
  • Job Function:Front  Office  Guest  Services  

Job Description

A brand-new trendy bar and lounge with live music and DJ entertainment is opening soon. Looking for outgoing guides to introduce our guests to exciting entertaining experiences.

 

Recruitment Day (Walk-in)

Date: 9, 10, 16, 17, 23, 24, 30 & 31 July

Time: 10:00am – 5:00pm 

Location: Room 308, 3/F, MacPherson Place, 38 Nelson Street, Mong Kok (MTR Mong Kok Station Exit E2/ Mong Kok East Station Exit B)

 

Scope of Work: 

"Create a warm and inviting first impression by introducing our guests to the establishment’s entertainment, dining and digital service offerings. As part of your role, greet visitors, ensuring a fun and memorable experience.”

 

Job Duties:

  • Warmly greet customers upon arrival and departure with a genuine smile and eye contact
  • Conduct tours of our venue, explaining the concept and showcasing the facilities to guests
  • Lead guests to their designated tables and present menus
  • Keep guests informed about the evening’s entertainment lineup and features
  • Fulfill any additional duties assigned by supervisors

 

Requirement:

  • Thrive in an energetic, dynamic work environment
  • Possess a strong command of English.  Fluency in Cantonese is a plus
  • Exhibit a cheerful, self-motivated attitude with a focus on exceptional customer experience
  • A team player, problem solver with excellent interpersonal and communication skills

 

Full-time Benefit: 

  • 5 Days Work Week
  • 15 to 19 Days Annual Leave
  • Free Duty Meal
  • Discretionary Bonus
  • Comprehensive Medical Benefits
  • Corporate Social Responsibility Leave
  • Self-Development Scholarships
  • Education Subsidy (Depends on staff grade)
  • 14 Weeks Maternity leave
  • 5 Days Paternity Leave

 

How to apply: Please bring your Personal Identity document i.e., HKID/ Bank Account/ Home Address proof in English (within 6 months) and happy contagious personality to the recruitment day.

 

Contact Number: 6110 5785

The Hong Kong Jockey Club is an equal opportunity employer. All collected personal data will be used for recruitment only.

Company Info

The Hong Kong Jockey Club

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