Job Duties

Project Management

• Perform project management to ensure successful delivery on time, within budget and scope, with quality and fulfil business needs according to Link’s project governance and policies. 
• Perform project change management, risk management, manage UAT, go live deployment, hyper-care and ensure adequate support that meets SLAs. 
• Communicate with business to ensure fulfilment of business needs and assure deliverables are at expected quality. 
• Monitor project progress and provide periodic status report to core project team and senior management.  
• Work closely with application architect, data architect, Infrastructure architect and cybersecurity to ensure compliance and integrity of the enterprise application landscape. 
• Manage expectations of business stakeholder to avoid misunderstandings and misalignment by providing clear statuses at the project or portfolio level with appropriate levels of details based on target audience. 
• Understand the business operations and new requirements by conducting on-going discussion on the changing business landscape. 
• Prepare and consolidate annual project and team budget, TCO, cost breakdown and tracking of OPEX and CAPEX expenses. 
• Deliver, rollout and support system projects covering leasing, asset management, etc. 

Application Management and Support

• Work across functions in gathering requirements, prioritize and manage day-to-day operations support, perform Incident and problem management. 
• Lead incident response and perform RCA on the critical business applications support cases and day-to-day operations supported by the team. 
• Collect new application requirements and work with business in preparing business case for senior management approval. 
• Provide support on business applications based on established SLAs. 

Vendor Management

• Perform vendor management including selection and performance evaluation throughout project implementation. 
• Provide technical advice and assist in software and vendor selection during RFP process. 
• Perform contract review and negotiation to ensure most advantageous terms and conditions to the company. 
• Understand and execute corporate policies on tendering, contracting and procurement. 
• Keep track of and evaluate vendor performance for contract renewal. 

Team Management

• Monitor team’s performance complying with Link’s requirements. 
• Plan team resources regularly and review according to business and IT roadmaps and projects throughout the period. 
• Be accountable for the team’s success measured by the pre-set goals. 

Communications

• Develop professional presentation materials including Excel and PowerPoint artefacts. 
• Review the materials with IT and business(es) to ensure the aligned message could be arrived at and presented. 
• Conduct presentation to project team, steering committee and senior management.

Requirements

Qualification

• Degree in Computer Science, Information Technology, Information System, Engineering or related disciplines. 
• Holder of PMP or PRINCE certification preferred. 

Work Experience

• 8+ years of experience in managing team across critical applications and business functions, preferably MNCs, in HK, Mainland China and/or overseas. 
• Extensive IT project and portfolio management experience. 
• Hands-on experience in Lease management, Tenant management, Asset management system and project delivery, rollout and support.