Customer Service & Sales Officer 客戶服務代表 (電話 / 電郵 / Whatsapp)
Swire Coca-Cola HK Ltd
- Company Industries:Others
Job Information
- Post Date:2024-07-09
- Location:Sha Tin District
- Employment Type:Full time
- Others:5天日班
主動, 有耐性, 良好溝通技巧, 良好工作態度, 良好出勤紀錄
歡迎其他行業人士或應届畢業生加入 - Job Function:Customer Service Call Centre
Job Description
職責:
- 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
- 處理客戶查詢及任何跟進事宜
- 以電話/ 電郵為客戶提供服務,維持良好客戶關係
- 執行主管安排的其他工作
資歷:
- 中五或以上程度
- 良好電話禮儀、溝通技巧及解難能力
- 懂閱讀及書寫中英文
- 熟悉電腦應用軟件,如MS Office和中英文輸入
- 歡迎其他行業人士或應届畢業生加入
- 如有興趣, 請Whatspp 55046969 與人力資源部蘇小姐安排面試
工作時間及待遇:
- 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
- 月薪$15,000 - $20,000, 酌情花紅、表現獎金、培訓津貼、員工及家屬醫療福利、有薪年假10日起、有薪婚假及恩恤假、待產假20日、太古集團購物優惠、廠內飲品任飲、生日、結婚及新生嬰兒賀禮、免費廠車服務、員工康樂活動
以下其中一個申請方法:
1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期
2. 直接填寫職位申請表 https://forms.gle/o2h1rUs4GC9HCsXm8
3. WhatsApp: 55046969 (https://wa.me/85255046969)
*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。
Responsibilities:
- Make outbound / inbound calls for customer order taking and maintain accurate order records
- Handle customers’ enquiries and all follow up matters
- Provide customer services via phone and e-mail
- Perform ad hoc duties as assigned
Requirements:
- Form 5 or above
- Good telephone manner, communication and problem-solving skills
- Good command of written and spoken English and Chinese
- Proficient in using MS Office and Chinese word processing
- Recent graduates and candidates from other industries are also welcome
Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.
*Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed.*
Company Info
Swire Coca-Cola HK Ltd
Contact
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