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Customer Service & Sales Officer 客戶服務代表 (電話 / 電郵 / Whatsapp)

Swire Coca-Cola HK Ltd

  • Company Industries:Others

Job Information

  • Post Date:2024-07-09
  • Location:Sha Tin District
  • Employment Type:Full time
  • Others:5天日班
    主動, 有耐性, 良好溝通技巧, 良好工作態度, 良好出勤紀錄
    歡迎其他行業人士或應届畢業生加入
  • Job Function:Customer  Service  Call  Centre  

Job Description

職責:

  • 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
  • 處理客戶查詢及任何跟進事宜
  • 以電話/ 電郵為客戶提供服務,維持良好客戶關係
  • 執行主管安排的其他工作

資歷:

  • 中五或以上程度 
  • 良好電話禮儀、溝通技巧及解難能力
  • 懂閱讀及書寫中英文
  • 熟悉電腦應用軟件,如MS Office和中英文輸入  
  • 歡迎其他行業人士或應届畢業生加入
  • 如有興趣, 請Whatspp 55046969 與人力資源部蘇小姐安排面試

工作時間及待遇:
 

  • 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
  • 月薪$15,000 - $20,000, 酌情花紅、表現獎金、培訓津貼、員工及家屬醫療福利、有薪年假10日起、有薪婚假及恩恤假、待產假20日、太古集團購物優惠、廠內飲品任飲、生日、結婚及新生嬰兒賀禮、免費廠車服務、員工康樂活動

以下其中一個申請方法:
1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期
2. 直接填寫職位申請表 https://forms.gle/o2h1rUs4GC9HCsXm8
3. WhatsApp: 55046969 (https://wa.me/85255046969)


*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

 

Responsibilities:

 

  • Make outbound / inbound calls for customer order taking and maintain accurate order records
  • Handle customers’ enquiries and all follow up matters
  • Provide customer services via phone and e-mail
  • Perform ad hoc duties as assigned

Requirements:

 

  • Form 5 or above 
  • Good telephone manner, communication and problem-solving skills
  • Good command of written and spoken English and Chinese
  • Proficient in using MS Office and Chinese word processing
  • Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.  

*Personal data provided are treated in strictest confidence and for recruitment purposes only.  All information will be destroyed after the process completed.* 


 

 

Company Info

Swire Coca-Cola HK Ltd

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