Responsibilities:

• Provide general office IT support on daily operations
• Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop applications
• Handle user inquiries, technical troubleshooting and support
• Provide daily routine servers and workstation checking
• Providing support to Windows/Linux servers and VMware infrastructure
• Support end user for solving issues in their PC/mobile operating systems (OS), hardware, applications

Requirement:

• Higher Diploma / Degree holder in Information Technology or equivalent
• At least two years’ experience in end user support
• Good communication skills including spoken and written English and Chinese
• Knowledge in Operating System (such as Linux / Windows Server), Database (MySQL) network
• Able to work independently and maintain a customer services