Customer Services Manager, Institutions Department

Industrial and Commercial Bank of China (Asia) Limited

Post Date：2024-07-08
Location：Central
Employment Type：Full time
Others：Account opening, AML checking, deposit quotation
Cross-selling customers products
KYC risk assessment
Job Function：Account Relationship Management

Job Duties:

Provide sales services to customers including account openings, AML checking, deposit quotation, signature amendment
Assist our relationship managers in cross-selling customer products, if any, to potential customers, preparing KYC risk assessment and handling all related follow up actions
Act as coordinator for the Department to liaise with customers and other departments in daily operations
Handle daily customer enquiries
Perform ad-hoc tasks as assigned

Job Requirements:

Bachelor Degree Holder, in Finance, Accounting, Economics, Commerce and Marketing disciplines.
At least 2 years’ experience in banking / financial institutions with sound experience in customer services
Good business sense, excellent communication and interpersonal skills
Mature and self-driven
Self-motivated, independent and able to work under pressure
Conversant in MS Office Applications
Good command of both written and spoken English and Chinese including Putonghua

Interested parties, please click "Apply Now" for application.

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Industrial and Commercial Bank of China (Asia) Limited

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