Responsibilities: 

• Manage inquiries related to Airlines, Hotels and Ground Transportations from travel agents and customers
• Professionally and courteously respond to telephone and email inquiries
• Cultivate, establish, and sustain positive relationships with both potential and existing customers
• Work collaboratively with sales teams to provide effective customer service
• Perform other ad hoc duties as assigned

 Requirements: 

• Hong Kong permanent resident status
• Possession of HKCEE/HKDSE qualification or higher
• Minimum of 2 years of relevant experience in travel agencies or tourism-related work is preferred
• Good command of both spoken and written English, Cantonese and Mandarin
• Proficiency in Word, Excel; Powerpoint and other common office software
• Service-oriented, self-motivated, independent, strong interpersonal and communications skills
• Less experienced candidates will also be taken into consideration

Interested parties, please send your full resume with current and expected salary by clicking APPLY NOW.

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