About Us:

!! Work Hard, Play Hard !!

At DimOrder, we believe teamwork can make dreams work. Come to discover and build your dream career in a young, fun and content working environment with us!

We care and constantly organise activities for you to have fun. 

Are you ready to JOIN US?

What you'll be doing:

• Coordinate and provide the setup of new POS hardware and software at restaurant locations; 
• Configure menu, system settings and provide comprehensive training to users and collect feedback on product usage;
• Provide remote and on-site support to users for technical support including troubleshooting, incident and problem identification, and resolution during early customer life cycle; 
• Demonstrate features and benefits of our system, enhance customer experience and drive revenue growth with new business;
• Answer customers’ inquiries through live chat and in-coming call;
• Build and maintain strong customer relationships to enhance satisfaction levels;
• Gather feedback from restaurant staff and management to identify areas for system optimization and workflow improvements; 
• Participate in any related projects.

Who we are looking for:

• Higher Diploma or above;
• 1-2 years related working experience (Welcome Graduates to Apply);
• Experience in customer service or F&B sector is an advantage;
• Interested in POS system or F&B industry;
• Independent, customer-oriented with excellent communication and interpersonal skills;
• Willing to deal with emergency issues and perform outdoor work;
• Good command of spoken and written Cantonese;
• Proficient in English and Chinese Word Processing is a MUST.

Benefits For You:

• 5-day Work Week
• Transportation Allowance
• Bank Holiday
• AL, Birthday Leave, FPSL etc.
• Quarterly + Performance Bonus
• On-the-job training
• Clear Career Development Path

We offer attractive salary and fringe benefits to the right candidate. Interested candidates should send FULL RESUME with Current & Expected salary.
 

Data collected will be used for recruitment purpose only.