Data Analyst (Digital Marketing & Customer Experience)
FreightAmigo Services Limited
- Company Industries:Others
Job Information
- Post Date:2024-07-14
- Location:Yau Tsim Mong District
- Employment Type:Full time
- Others:FreightAmigo- FreightTech + FinTech eMarketPlace
Digital Marketing Data Analyst. Funny. Creative.
5-day work week, start a - Job Function:Digital Search Marketing
Job Description
- Fast-track Advancement Opportunities
- A passion in Digital Marketing and E-Commerce
- Dynamic e-platform for FreightTech and finTech
Job duties:
- Implement and conduct sales strategies and operation plans, monitor the daily operations of online platform, execute e-marketing campaigns to reach sales target
- Liaise with various parties to develop global online businesses, analyse business problems and opportunities, document users’ requirements, and propose and execute the action plan
- Conduct data analysis on business and customer experience, evaluating customer research, market conditions, conversion funnel and competitor data, provide insights, CRM and prepare regular reports to Management
- Identify opportunities to leverage Machine Learning (ML), Artificial Intelligence (AI), Natural Language Processing (NLP) and Speech Recognition focused technologies to improve customer journey
- Conduct regular Chatbot compatibility and continuous improvement review. Propose direction to uplift Chatbot efficiencies and overall performances
- Stay in tune with market research and development, also evaluate different technologies to address current challenges and future improvements
- Perform ad-hoc tasks and projects as assigned
Job requirements:
- Degree holder in Marketing/ E-commerce/ Digital Marketing/ Statistics/ Data Science or related disciplines
- 5 years of relevant experience, preferably in eCommerce/ Digital Marketing / Logistics industry
- Experiences in operating marketplaces e.g. HKTV mall, Amazon, Lazada, Shopee, Lazada, Shopify, etc.
- Knowledge of Machine Learning, Natural Language Processing, HTML, CSS & JavaScript preferred
- Excellent presentation skills, verbal and written communication skills in Chinese (Cantonese and Mandarin) and English
Location : InnoCentre, Kowloon Tong (3-min walk from Kowloon Tong MTR station)
Benefits:
- 5-day work week
- Medical Benefits
- Performance Bonus
- Birthday Leave
- Free flow of snacks and drinks
- Early leave on festive days
- Staff Recreation Activity
- Casual wear
More about FreightAmigo:
- Website: www.freightamigo.com
- Facebook: https://www.facebook.com/yourfreightamigo/
- Twitter: https://twitter.com/freightamigo
- LinkedIn: https://www.linkedin.com/company/freightamigo-services-limited
Finance Technologies Awards:
HKMA Award: https://www.freightamigo.com/media-zh-hant/freightamigo-won-startup-grand-award-in-techchallenge-digitising-trade-finance/?lang=zh-hant
Interested parties please send full resume with followings by clicking 'Apply Now'.
- Expected Salary
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Company Info
FreightAmigo Services Limited
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