Job Description:

• Oversee the day-to-day customer order fulfillment processes and logistics arrangements
• Plan daily order routes, considering road network and traffic conditions to ensure timely deliveries 
• Maintain professional and courteous communication with end buyers and VIP clients
• Conduct data analysis and prepare presentation for service review and business updates
• Prepare billing reports to ensure accurate and timely invoicing
• Assist in organizing Jewelry Show
• Perform other ad-hoc projects and tasks as assigned

Working Hours:

• 09:30 – 20:00 (9 hours shift include 1 hour lunch time)
• 5 days per week (including Sat, Sun & Public Holiday) 

Requirements:

• Post-Secondary graduate or above
• 5 years of Customer Service experience in B2C e-commerce/logistics industry, with at least 3 years in supervisory role 
• Proficient in Microsoft Office Application and Chinese Word Processing
• Good command of both spoken and written English and Chinese, knowledge of Mandarin is an advantage
• Attention to detail and excellent problem-solving skills
• Effective communication, organizational and interpersonal skills
• Immediate availability is highly preferred

We offer an attractive remuneration package to the right candidate, including a 5-day work week, discretionary bonus, medical & dental insurance, birthday leave etc. Interested parties are invited to apply by submitting your CV with current and expected salary and date of availability by clicking "Apply Now"
 

All information of candidates will be treated as strictly confidential and used for recruitment purposes only.  Personal data of unsuccessful candidates will be destroyed after 12 months.