Store Manager / Assistant Store Manager

Brunello Cucinelli Hong Kong Limited

Customer relations: greet arriving customers; understand customer needs, explain product characteristics to the customer, advice customers when purchasing, handle complaints.
Carry out instructions regarding the collections and related characteristics, trends, workmanship and treatment of particular items and understand information regarding stock arrival, in particular timing and quantity.
Attend periodic meetings with the management in order to exchange useful information for the achievement of increased sales efficiency.
Create and maintain a constant relationship with the customer constantly checking level of customer satisfaction.
Check and guarantee that the sales area is always in order by handling garment restocking.
Take measurements of the articles to be finished off by the tailor (e.g. hems, small alterations etc.).
Check suspended articles.
Comply with all operating, brand management and security procedures of the store.

Brunello Cucinelli Hong Kong Limited

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