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Analyst

DFI Development (HK) Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-07-14
  • Location:Quarry Bay
  • Employment Type:Full time
  • Others:Perform customer analysis and drive insights
    Keep track on KPIs and regular reports on CRM and customer performance
    Solid
  • Job Function:Analysis  Reporting  

Job Description

Is this your next challenge in Customer analytics? 

  • Perform customer analysis and drive insights and recommendations from the results to address business questions
  • Support CRM activities through customer targeting, lists preparation and analysis
  • Conduct offer and campaign evaluations, recommend right tracking metrics, measure effectiveness and provide recommendations to improve future response/ ROI
  • Support ad hoc analytics projects e.g. reporting streamline/ automation, customer segmentation
  • Identify areas to improve efficiency and streamline process through automation
  • Keep track on KPIs and regular reports on CRM and customer performance 

Do you have experience in Customer analytics?

  • Bachelor’s degree in Statistics, Data Science, Information Management, Computer Science, Mathematics, or related fields
  • 1+ years’ experience working in CRM/ loyalty analytics, business analytics, data science, business intelligence, preferably in Retail, FMCG, Loyalty or FS industry
  • Solid experience in SQL
  • Experience in Python, SAS, R, Tableau is advantageous
  • Confident communicator of analytics to technical and non-technical audience
  • A natural curiosity to interrogate data and identify hidden patterns to support business needs
  • Knowledge of Google Analytics, Microsoft Azure environment and Databricks

Company Info

DFI Development (HK) Limited

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