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Senior Client Advisor / Client Advisor

Tiffany & Co. of New York Limited

  • Company Industries:Others

Job Information

  • Post Date:2024-07-11
  • Location:Hong Kong
  • Employment Type:Full time
  • Others:Luxury retail & jewelry experience
    Clienteling
    Team player
  • Job Function:Retail  Assistants  

Job Description

Roles & Responsibilities

Sales Targets Achievement
  • Consistently achieve or exceed monthly and quarterly individual sales plan.
  • Strengthen and develop relationships with existing clients.
  • Consistently and accurately capture all client data in support of building and developing lasting client relationships and to obtain client feedback.
Service Excellence & Clienteling
  • Engage with all customers to ensure consistent delivery of exceptional service.
  • Develop and maximize customer base through client registry and other sales tools to achieve annual sales target.
  • Utilize Client Book system to proactively communicate on important occasions and events.
Store Operations
  • Assist in stock take
  • Perform activities to assist in completing monthly audit checklist
  • Ensure store is properly maintained
Corporate Standards and Directives
  • Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising.
  • Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.
Requirements
  • Minimum 2-3 years of luxury retail sales experience.
  • Pleasant, self-motivated, energetic with good interpersonal skills and attentive to details.
  • Fluent in Cantonese & Mandarin.  Good command of English is an advantage
  • Candidates with more experience may be considered as Senior Client Advisor

Company Info

Tiffany & Co. of New York Limited

Contact

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