Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.

As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.

HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

For more information about the University, please visit https://www.hkmu.edu.hk.

We are now looking for a suitable person to fill the following position in the School of Open Learning:

Assistant Student Services Officer (Ref.: 24001IE)

Major Duties and Responsibilities

The appointee will be responsible mainly for the following: 

• Providing general administrative and clerical support to School events, student learning support and activities, special projects and functions of the School;
• Assisting in data processing and compilation of statistical reports;
• Providing frontline services on roster basis, and handle enquiries form students and external parties; and;
• Performing any other duties as assigned.

The appointee will be required to work on shifts, which include weekday evenings Saturdays and Sundays.

Candidates
Candidates should possess the following qualifications, experience and competence:

• At least 5 subjects with Level 2 or above in HKDSE or equivalent, including English & Chinese languages, and Mathematics;
• Computer literacy including MS Excel, Chinese Word processing, also preferably WordPress, design and photo/video software, Adobe Photoshop and Premiere;
• Possess knowledge of website management, graphic design and video-taking software would be an advantage;
• Attributes of a good team-player, and a strong sense of responsibility; and
• A good command of both written and spoken English and Chinese, including Putonghua.

Experience in simple graphic design and video editing, production of publications/promotional materials, as well as social media and website updating will be a definite advantage.

Candidates may be invited to attend a written test.

Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply
Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System:

https://hkmu.taleo.net/careersection/ex_full_time/jobapply.ftl?lang=en&job=24001IE

Closing date of application: 25 July 2024

The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.