• Handle customer enquiries regarding general insurance from inbound call & email
• Resolve customer problems and complaints in timely and professional manner.
• Provide one stop service to customers for enhancing the customer engagement level.
• Retain and enhance customer relationships.

Requirements
 

• HKDSE/HKCEE or above
• Experience in customer service in general insurance area
• Passed IIQE Paper I & Paper II
• Proficiency in written and spoken Cantonese, English and Mandarin
• Excellent in communication skill, listening skill, and problem-solving abilities.
• PC literate in MS Office especially MS Office and Excel
• Good Chinese word processing

**Candidate with Team Leader experience will be considered as Team Manager**

 

Work Hours & Location

• Day off on Public Holidays 
• Sheung Wan (near MTR station)

We Offer

• 14 days’ paid annual leave
• Basic salary with competitive incentive bonus
• Comprehensive medical and dental coverage
• Structured training programme
• Staff discount
• Birthday Leave
• Clear and excellent career path

Application Methods
有意應徵者請將CV傳送至WhatsApp 6421 4479 或填寫網上申請表: https://forms.office.com/r/BU3kY9uR9n