Key Responsibilities

Strategy

• To drive and deliver the Community Impact & Engagement strategies for HK to support the global priorities including but not limited to the Bank’s global community initiative Futuremakers.
• To contribute to the overall Corporate Affairs and Brand & Marketing (CABM) vision/priorities as a member of CABM.
• To provide strategic advice to Group / Country Management Team as well as staff on community engagement including but not limited to community-related sponsorships.
• To work with internal and external stakeholders to manage and implement key projects and strategy changes across the Bank.
• To understand and communicate the Group strategy to teams under the area of responsibilities. 

Business

• To be accountable to local CEO, and Business Heads to echo the community Impact and engagement agenda with their market strategies, whilst maintaining and balancing Group standards and priorities.
• To lead the team of 3-4 members to develop plans to deliver quality activities to drive exceptional stakeholder and corporate level experience backed up by well-designed actionable metrics on plan, budget, time.

Processes

• To ensure the teams follow their operating instructions.
• To proactively manage advertising and media agencies.
• To identify areas for process improvement and recommend ways to increase functional effectiveness and improve operational efficiencies

People & Talent

• To work with Head, CABM, HK to create a strong professional team of CABM professionals
• To share and advise on best practices and emerging industry developments on CABM professions across the region
• To enhance leadership capability and create a culture of talent development and empowerment in CABM. 
• To coach the Community Impact & Engagement team to enhance their professional and management skills and provide career advice for their continuous development
• To assess and measure the team’s activities to ensure alignment with plans, forecasts and capacity models.

Risk Management

• To take first line risk management responsibilities into own responsibilities and every general management role, following the global structure and incorporating business, functional and geographic entity dimensions.  
• To ensure a full understanding and effective management of the risk and control environment in area of responsibility, and actively seek advice from specialists wherever required.
• To ensure all material risks are identified, assessed, mitigated, monitored and reported so that known risks are controlled within acceptable boundaries and to consistent standards.
• To ensure all applicable policies, procedures, limits and other risk control requirements are implemented and compiled with, and that applicable external rules and regulations are compiled with. 
• To align business (or functional) strategy with Risk Tolerance and Appetite and seek to optimize the risk-return profile of the business.
• To set the right tone and expectations for the team and their area of responsibility for the risk management culture and conduct, and proactively seek regular assurance that their areas of responsibility are performing to an acceptable. 

Governance

• To maintain robust business and regulatory governance standard by adhered to relevant process, policies and procedures.
• To maintain high awareness and understanding of the regulatory framework in which the business operates, and the regulatory requirements and expectations relevant to the role. 
• To ensure completion of all mandatory training including e-learning within stated timeframes to support the understanding of the roles for delivering effective governance 
• To oversee the team and relevant third parties (wherever applicable) effectively to ensure proper functioning of day-to-day controls for the team to deliver effective governance. 

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Internal – functional

Corporate Affairs and Brand & Marketing

• Group Head, Corporate Affairs and Brand & Marketing
• Global Head, Community Impact - CABM

Regional and Country level

• CEO, HK
• Client Business Heads, HK

External

• Advertising agencies
• Media agencies
• Vendors and suppliers
• Media editors and journalists
• Non-Governmental Organisations
• Representatives in Government departments
• HK Marathon organiser – Hong Kong, China Association of Athletics Affiliates
• Arts in the Park organiser – Hong Kong Youth Arts Foundation

Skills and Experience

• Managing agencies
• Mitigation reputational risk
• Good network with community partners including govt and NGOs

Qualifications

• At least 15 years of experience in corporate social responsibility and communications, preferably in the banking/financial services industry within an international context
• Relevant tertiary qualifications
• Languages:  English, Cantonese, Mandarin 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

www.sc.com/careers