About us

Form.Welkin Limited was established in 2009, dedicated to providing high-quality and comprehensive creative support technology, mainly including content, services and training related to Autodesk and Adobe products. The company is also committed to helping individuals and enterprises improve their creative technical skills and providing large-scale training and content development for enterprises and institutions, so that customers can make good use of computer technology and improve their productivity and service levels.

Qualifications & experience

• Diploma or Above.
• Minimum 2 years customer services experience; working experience in the field of education or training is an advantage
• Good verbal and written communication skills (both Chinese and English)
• Enjoy working with people and have a polite, helpful manner
• Self-motivated and ability to pay attention to detail
• Proficiency in Chinese word-processing and Microsoft Office (M365) applications
• Immediate availability preferred

Tasks & responsibilities

• Manage and organize daily operation on computer training, Exam administration services.
• Answer Enquiry from face to face, phone call and online customers
• Manage and input class/exam registration data to company systems, post suitable information to website or social media channels.
• Basic check and maintain classroom environment, prepare the facilities in good condition.
• Following up of sales leads and participating in sales activities

Benefits

• 5 days Work
• Medical Insurance
• MPF
• Preformance Bouns