Key Responsibilities:

• Professionally and efficiently process and evaluate group medical and group life insurance claims in accordance with the policies and objectives of the company.
• Collaborate and communicate with healthcare providers and customers to conduct assessments and investigations.
• Participate in in-service meetings with client groups
• Provide quality customer service and handle the complaint
• Develop and implement appropriate processes for medical claims fraud investigation

Key Requirements:

• University Degree in any disciplines
• Good command of English and Chinese in both written and spoken