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Technical Support Officer

HKT

  • Company Industries:Others

Job Information

  • Post Date:2024-07-17
  • Location:Sha Tin District
  • Employment Type:Full time
  • Job Function:Help  Desk  IT  Support  

Job Description

The Job:
 

  • To manage and administer 2nd Tier IT infrastructure systems and advanced ServiceDesk service operations
  • To develop and maintain computer system policy and procedure documents with the software development team to align new business requirement
  • To plan and oversee computer systems including server, storage and backup, network and security operation projects with optimal configuration, application tuning, and performance monitoring by industry good practice
  • To act primary role for internal audit response by defined standards, policies, and procedures to meet compliance and regulatory requirements, including asset inventory control, facilities management, information and network security, vulnerability and lifecycle management etc.
  • To sustain regular proactive review and liaise with vendors for agreed SLAs, change management, incident response reporting etc.
  • To support ad-hoc, standby, emergency call-out, and overtime work as assigned by the supervisor may be required

 

The Person:

  • Degree / Higher Diploma in Information and Communications Technology or Computing related disciplines
  • Proven experience and knowledge of Windows and Linux administration and operation, information and cybersecurity, virtualization, and networking will be an advantage
  • Good interpersonal and problem-solving skills, self-motivated and willing to work independently under minimal supervision
  • Effective communication and written in English and Chinese 

 

Candidates with less experience or qualification will be considered as Assistant Technical Officer

5-day work and no shift duty is needed.

 

Company Info

HKT

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