Our client  is seeking a QA Manager to join their company!

What you’ll be doing?

To ensure and maintain company-wide quality standards in all aspects of manufacturing, including raw materials, components, work-in-process, and finished goods.  To develop techniques and establish procedures for testing, inspecting, and product introduction.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. 

Quality Control

• Establish and monitor quality standards. 
• Document quality control procedures.
• Train internal, factory staff and outside contractors in the inspection process and quality standards of products flowing into finished goods.
• Establish standards for quality control of incoming raw materials, and coordinate compliance of these standards with Purchasing and Product Development. 
• Implement inspection procedures and establish record-keeping systems.
• Set up system to ensure QC inspections and reporting are carried out to company requirements at first article, in line and finished goods and packing stages of production.
• Set up system to manage regular scheduled suppliers and in-house QC staff training.
• Meet regularly with Customer Service to evaluate product performance and customer satisfaction.
• Advise QA function at a small company owned hard goods factory in Shenzhen.

Factory Evaluation

• Review the performance of the factory production.
• Conduct Factory Audit process and annual factory scorecard. 

Product Evaluation

• In coordination with Product Development, direct and ensure smooth transition of new products and product changes from design to production, monitoring the initial production runs to ensure integrity of operations lists and quality standards, preparation of New Product Introduction Packages, revisions to operations lists to reflect changes, revisions to bills of materials.
• Advise and assist management procedures with Product Development & Sourcing Manager for components or products failed during testing until performance requirements are met.
• In conjunction with Production Manager manage the critical path of all orders; ensuring a smooth progression from initial sampling through to bulk.

Testing & Compliance

• Formalize and manage all component / product test plans and reporting to ensure performance requirements are met or exceeded.
• Closed loop follow up of non-conformance procedures and supporting documentation, including ensuring all corrective actions are implemented to the highest standard with the expected outcome/s
• Set up system to ensure all components and products meet required specifications at 1st article pre-production sign off.
• Advise and manage ongoing improvement of company-wide QA function.
• Manage restricted substance non-compliance with in-house and external parties to ensure components and products are delivered to requirements.
• Ensure restricted substance test reports are carried out by suppliers and consolidate reports for communication to PD, Design, Marketing, Supply Chain & Operations ad Sales departments.

Sourcing

• Responsible for overseeing all audits and QA specifications for raw materials, Asian sourcing, shipping specifications, finished goods and other applicable QA standards.
• Execute periodic factory audits with existing and new component and finished goods suppliers and provide audit reports to all related departments and senior management.

Supervision

• Coordinate and prioritize work for department personnel, including a weekly QC schedule
• Train employees in the performance of their jobs and give feedback.
• Perform all supervisory functions of hiring, evaluating, disciplining, and approving employee-related transactions.

Reporting

• Provide reporting as required to execute team, including a weekly schedule and corresponding factory visit agendas.
• Prepare final inspection summary report for Supply Chain & Operations and Accounting departments. 
• Provide reporting to management as required.

This position performs all other related duties as assigned by the Department Head of Product Team.

Who are they looking for?

• 5 years as a QA Manager for established brand(s) in technical bag and travel accessory fields. 
• Strong Technical Skills & Extensive experience in managing and executing QA documentation and procedures to ISO requirements.
• Based in Hong Kong with frequent travel up to 30% of time, mostly day trips to China and some overnight to other countries as required.
• Must have excellent written and spoken English, Cantonese and Mandarin
• Proven track record of leadership 
• Proficient in Microsoft Office 

JUDGMENT/REASONING ABILITY:

• Ability to determine pass/fail decisions in context of cost, timing, and pre-established standards.

OTHER SKILLS AND ABILITIES:

• Statistical process controls and general statistics.
• Pattern making.
• All sewing operations and machines.
• Production processes required for soft luggage.
• Basic computer literacy.
• Strong communication and interpersonal skills.
• Understand both Western business methods and China business and social culture.

Why you should consider this opportunity:

Our client offers an attractive remuneration package with fringe benefits to the right candidate, such as

• 5 days work week
• 15 days of annual leave
• Medical insurance
• Performance bonus

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us! 


 

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