Ref. No.: JDB/HLD28/SITM-RHM
 

Responsibilities:

General IT Management

• Manage a team of 10+ staffs to support the Information Technology (IT) development & daily operation for Department Stores & Supermarkets businesses in HK
• Develop short term & long term IT development Road Map
• Develop and review IT policies, standards & contingency plan to reduce business and IT risk 
• Manage annual IT budgets & monitor appropriate budgetary controls 
• Regular update on latest IT technology, sharing of market best practice and advice on the application of new technology for the business
• Develop & manage IT infrastructure & IT security
• Lead & manage other IT related ad hoc projects

SAP Project Management

• Act as IT team leader to work with SAP consultants to plan and manage the system development & implementation schedule
• Understand user requirements & advice on new business workflow & control for the new system
• Advice on technical issues related to the system implementation

CRM Development

• Revamp of CRM program on both backend system and frontend Apps, advice on market best practice and potential improvement areas 
• Work with Marketing & Operation team to develop short term & long term plan to revamp the CRM program
• Develop analysis reports through BI tools to support the users on data analysis and ultimately drive additional traffic / sales to the stores

POS Management

• Act as IT team leader to monitor and manage the POS system
• Ensure system stability and continuous development on system enhancement

E-commerce Development

• Act as one of the key management team member on E-commerce Development project
• Review on current E-commerce structure, advice on market best practice, and pros & cons on different E-commerce models
• Develop short term & long term plan to support E-commerce development
• Manage and review on the existing system, structure & workflow to support E-commerce project, both frontend, office backend & logistic management

Requirements:

• Bachelor Degree or above in Computer Science, Information Systems, Software Engineering or related disciplines 
• Minimum 10 years’ solid IT experiences with a broad range of responsibility in retail industry, including management / development of ERP, POS, and CRM & E-commerce systems
• Experience in SAP is preferred but not essential
• Strong project management and problem solving skills 
• Excellent interpersonal and communication skills 
• Energetic and eager to explore new knowledge 
• Proficiency in spoken and written English, Chinese including Putonghua

Attractive salary and fringe benefits will be offered to the successful candidates. Please apply with full resume by mail to Human Resources Department, Henderson Land Development Co. Ltd., 71/F, Two International Finance Centre, 8 Finance Street, Central, Hong Kong or by fax at 2905 1855 or visit our homepage at http://www.hld.com [link removed] or by clicking "Apply Now".

(Please quote the ref. no. on letter) 

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