CS/Relationship Management/Support -- TOP TIER BANK
Gravitas Recruitment Group (Hong Kong) Limited
- Company Industries:Others
Job Information
- Post Date:2024-07-21
- Location:Central and Western District
- Salary:$20k - $30k p.m.
- Employment Type:Contract/Temp
- Others:One of the world's leading international banks
team-oriented work environment
Attractive salary package - Job Function:Customer Service Call Centre
Job Description
Our client --a Top Tier global bank in Hong Kong, is currently seeking an Client Relationship Management Support to join their bank in provide quality customer services to clients and support Relationship Managers to generate business.
**Open to fresh graduates / retiree**
Benefits
- Top bank in Hong Kong with advanced IT system & operation support
- stable office hour + banking holidays
- Work - life balance
Responsibilities
- Support Relationship Managers in delivering efficient and quality service to customers
- Handling customer service enquiry, act as major contact point with customers and support functions to ensure smooth account operations
- Assist Relationship Managers in handling referrals from different business parties and find the right solutions for customers
Requirements
- Customer focused and have strong interpersonal and problem solving skills
- Good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
- Good understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential
- Fluent in spoken and written English with knowledge in Putonghua is an advantage
Interested parties please click Apply Now to submit your CV to us. For any enquiries and immediate response, please feel free to send you CV or contact Chantal Yeung at [email protected] or by phone +852 3896 2588/+852 9014 0378
Company Info
Gravitas Recruitment Group (Hong Kong) Limited
Contact
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