Responsibilities:
 

• Provide premium customer services, handle customers’ enquiries & complaints; collect feedback from customers within various spots inside K11 MUSEA
• Support the in-mall daily operations including but not limited to promotions and exhibition events, Klub 11 membership program as well as cross selling among the tenants of K11 MUSEA
• Perform other duties assigned by supervisors

Requirements:
 

• Minimum 1-year working experience gained in customer service, hospitality, membership, retail brand or property management industry
• Diploma or above, certificate holder in Hospitality Management, Property Management or related discipline preferred
• Customer services oriented with good customer service skills and communication skills
• Fluent in spoken Cantonese, English and Mandarin; knowledge of other foreign language is a plus
• Good computer skills, especially MS Office, Excel

It is our policy to retain the personal data of applicants for future recruitment purpose for a period of 24 months. When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact our Human Resources Department.