Responsibilities

• Provide passenger reception, check-in, arrival and transit services to our clients
• Provide check-in service at counter / in-town / transfer desk / Skypier
• Answer passenger enquiry at Airlines Service Desk
• Perform pre-flight and post-flight duties
• Perform queue combining at check-in counter / transfer desk
• Assist passenger at Self Check-in Kiosk
• Support his / her superiors in flight disruptions and difficult passenger handling
• Comply with new handling requirement or procedure of customer airlines if any
• Adhere with company policy and standard such as grooming and uniform standard
• Attend training sessions, as and when required
• Complete other assignments allocated by his / her superior

 Requirements

• HKCEE / HKDSE or equivalent
• Proficiency in English & Cantonese and ability to communicate in Putonghua
• Mature with good interpersonal skills and be dedicated to providing high levels of customer service
• Willing to work on shift