Responsibility:

• Collaborate internally and externally to find solutions for problem solving and operational excellence
• Gather user requirements and document business processes
• Conduct supply chain solution testing and manage the solution implementation
• Provide on-site application installation and user training to customers
• Customer support and trouble-shooting through phone and email

Requirements:

• 1-2 years working experience, preferably with a background in Supply Chain Management (SCM) and Computer Science 
• Good communication and interpersonal skills
• Strong problem solving and analytical skills
• Able to self manage and work independently
• Able to establish and build good customer relationships 
• Able to work under pressure in a fast paced environment 
• Excellent command of spoken and written English & Putonghua is advantage
• Excellent telephone etiquette and training skills
• Fresh grad shall be welcome