The incumbent will undertake the following:

Key Responsibilities

1. To handle and manage public enquiries received from licensing hotline and email
2. To log down enquiries in a register;
3. To provide other administrative support

Requirements

1. (a)   A recognized Diploma or 
2. 5 passes in the HKCEE including Chinese Language, English Language (Syllabus B) and Mathematics, or
3. 5 subjects in HKDSE attaining the level specified below:

  Level 2 in English Language, Chinese Language and Mathematics, and Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects / Grade E in Other Language subjects; or equivalent

1. At least 4 years’ relevant working experience
2. Proficiency in Chinese and English word processing;
3. Strong communication skill and proven work experience in customer services
4. Preferably to have sound knowledge of insurance intermediary regulations, particularly on licensing and CPD requirements

Appointment Terms

A competitive remuneration package commensurate with the successful candidate’s experience and qualifications on a 3-year fixed-term contract will be offered. 

Application

Review of the applications will start as soon as possible and continue until the post is filled. Interested applicants may send a letter of application quoting the reference number in the heading, together with a full resume stating public examination results, as well as current and expected salaries by clicking "Apply Now".

The Insurance Authority is an equal opportunities employer. Applicants not invited for an interview within 2 months from the closing date may assume their applications unsuccessful. Applications may be considered for other suitable positions within IA. All applications will be handled in strict confidence and the information collected will only be used for recruitment purposes. All information on non-shortlisted applicants will be destroyed after 6 months from the close of applications.