Company Overview

iAdvantage Limited (互聯優勢有限公司) (“iAdvantage") is the wholly-owned subsidiary of SUNeVision Holdings Ltd (SEHK:1686).

iAdvantage is an eminent IT Infrastructure Provider (IIP) in Asia. We are one of the largest and leading data center service providers in Hong Kong. Established in 1999, we are dedicated to offering quality total data center solutions with associated internet access and managed services to multinational corporations and local corporate customers.

Responsibilities:

• Handle the overall responsibility for managing key account customer relationship
• Establish a trusted advisor relationship that works to ensure customer’s overall satisfaction with iAdvantage products & services
• Develop success plans for customers that outline their critical success factors, potential issues, and provide recommendations
• Develop and build strong relationships with Operation Team, Sales Team and other cross functional teams
• On-going account management for delivery & sales related area to ensure customer satisfaction

Requirements:

• Minium 3 years’ experience in account management or similar client-facing role
• Bachelor’s degree in business administration or related disciplines
• A proactive and positive approach to problem solving and customer service 
• Good service attitude and able to work under pressure 
• Solid experience in Customer Success position strongly preferred
• Collaborative spirit, adept at working closely with cross-functional teams
• Fluent in spoken and written English and Cantonese; Proficient in Putonghua

Good remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking "Apply Now". For further information, please visit our company website: http://www.iadvantage.net/

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months