System Support Engineer (5 days work, infrastructure)
Automated Systems (HK) Ltd
- Company Industries:Others
Job Information
- Post Date:2024-07-24
- Location:Shau Kei Wan
- Employment Type:Full time
- Others:Deploy & provide day to day support of different systems and server
System support, configure, deployment, change managem - Job Function:Help Desk IT Support
Job Description
Responsibilities:
- Deploy and provide day to day support of different systems and server
- Configure system, storage, monitor server system stability and performance after deployment and proceed handover process
- Undertake incident resolution and project oriented tasks related to server deployments
- Prepare and maintain proper documentation for server deployments
- Perform software installation, upgrade or migration, patching activities
- Handle incidents, services and change requests
- Daily morning health check ensure servers in normal working status
- Getting log to support engineer help analysis the incident cases
- Follow upper-level instruction keep tracking until problem resolve
Requirements:
- Degree or above in Computer Science/ Information Technology or related discipline
- 2 years or above hands-on technical experience in infrastructure
- Knowledge of Linux and/or Windows systems and software applications
- Mature and able to work independently without direct supervision
- Pro-active, strong analytical and problem solving skills
- Good spoken and written in English and Chinese (Cantonese), and interpersonal communication skill
- ITIL certified or familiar with ITIL processes and holding the professional infrastructure certificates is an advantage
Working Location:
- Shau Kei Wan
Working Hour:
- 9 am – 6 pm, Mon - Fri
Company Info
Automated Systems (HK) Ltd
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