Assistant Service Manager
PCCW Global Limited
- Company Industries:Others
Job Information
- Post Date:2024-07-23
- Location:Hong Kong
- Employment Type:Full time
- Job Function:Account Relationship Management
Job Description
We are looking for a dynamic & result-driven individual to join our team as an Assistant Service Manager. The primary focus of this role is to lead a Team of 3-4 Service Sales in achieving the sales target assigned for the year. He / She should be able to build & maintain existing client relationships by promoting and selling our equipment maintenance services. The ideal candidate should have a strong sales background, excellent communication skills, and the ability to understand and address customer needs effectively.
Your new role
- Coach and lead a service sales team for CPE contracts renewal. Achieve assigned sales targets and contribute to the overall growth and success of the organization
- Build and maintain positive long-term relationships with assigned customer under public utilities, banking and finance sector by paying courtesy visits, phone calls and / or regular reviews
- Conduct thorough research on potential clients and their industry to understand their equipment maintenance requirements
- Prepare and deliver effective sales presentations and proposals to prospective clients, highlighting HKT’s edge on maintenance services
- Collaborate with internal teams, including technical experts and service technicians, to ensure accurate understanding of customer needs and smooth service delivery
- Negotiate contracts and pricing agreements with clients, while ensuring profitability for the company
To succeed in this role
- Degree holder in business, marketing or a related discipline is preferred
- Proven track record in sales, preferably in the equipment maintenance service
- Strong sales and negotiation skills, with a proven ability to close deals and achieve targets
- Excellent interpersonal and communication skills
- Ability to understand customer needs and tailor solutions accordingly
- Self-motivated and driven to succeed, with a proactive and result-oriented mindset
- Ability to work independently and as a part of a team, collaborating effectively with internal stakeholders
- Good organizational skill and ability to manage multiple priorities and deadlines
- Strong in both spoken and written English and Chinese
- Candidates with less experience will be considered for the position of Senior Service Executive
Company Info
PCCW Global Limited
Contact
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