About Us

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel will be one of the largest 5-star hotels in Hong Kong when it welcomes guests in 2024.

Home to the largest park in Wan Chai, this new hotel will provide 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, and more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

Join Our Team

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our pre-opening team members. 

Responsibilities:

• Assist Guest Experience Agent to handle guests’ complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Assist in greeting and checking-in VIP and Long Stay guests
• Attend to all arriving and departing guests at the reception desk by providing services including registration, cashiering and other guest services duties
• Carry out preparation work, prior to guest arrival; including assigning rooms and organizing registration material
• Preparation and co-ordination of group arrivals/departures
• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Minimum 5 years of Front Office working experience in an international hotel environment and 1 year in Supervisor Position
• Superior guest resolution and problem solving abilities are required
• Service-oriented and able to work in a face-paced and dynamic operation
• Excellent leadership, communication and interpersonal skills

Benefits:

• 5-Day Work Week
• Birthday Leave
• Group Medical Insurance
• Free Duty Meal
• Yearly Discretionary Bonus
• Good Career Progression and Development

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With a large number of applications received, only shortlisted candidates will be contacted for an interview. 

Personal data collected will be treated in strict confidence and used for recruitment purposes only.