Exciting opportunity to join a Well-known Western HORECA brand for a Regional Retail Operations Director role!

Client Details

Our client is a Leading Western HORECA company with great international market presence. They are now seeking a highly skilled and experienced Regional Retail Operations Director to oversee their retail operations across multiple locations in APAC. As a Regional Operations Director, you will be responsible for driving operational excellence, ensuring consistent brand standards and maximising profitability.

Description

• Develop and implement retail operational strategies and initiatives to achieve business objectives
• Oversee the performance of multiple retail locations, ensuring adherence to company standards and policies
• Monitor and analyse key performance indicators (KPIs) to identify areas of improvement and drive sales growth
• Collaborate with cross-functional teams include Production, Sales & Marketing, Logistics etc. to develop and implement effective production, marketing and promotional campaigns
• Provide leadership and guidance to retail store managers, fostering a positive work environment and ensuring high employee engagement
• Ensure efficient inventory management, optimise stock levels, and minimise stock loss
• Implement and maintain excellent customer service standards across all retail locations
• Monitor market trends and competitor activities to identify opportunities and stay ahead of the competition
• Prepare reports and present findings to senior management, providing insights and recommendations for improvement

Profile

• Bachelor's degree in Business Administration, Hospitality Management, or a related field
• At least 10 years F&B Retail Operations experience, preferably with regional and multi-stores level
• Demonstrated track record of successfully managing and growing retail operations
• Strong business acumen and understanding of financial principles
• Excellent leadership and people management skills
• Ability to analyse data, identify trends, and make data-driven decisions
• Exceptional communication and interpersonal skills
• Highly fluent in English, Mandarin and Cantonese
• Flexibility to travel

Job Offer

Attractive package will be offered to the shortlisted candidate. Please contact Jolie Auyeung at jolieauyeung@michaelpage com hk/ +852 6300 8243 if you or your connections are interested.