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Customer Services Executive

SPCA (Hong Kong)

  • Company Industries:Others

Job Information

  • Post Date:2024-07-02
  • Location:Wan Chai District
  • Employment Type:Full time
  • Others:Cantonese and English speaker to handle inquiries in vet clinics.
    Rotation of work locations.
    Stable working hours.
  • Job Function:Customer  Service  Customer  Facing  

Job Description

Responsibilities:

  • Handle general and veterinary service enquiries via telephone.
  • Assist and help with veterinary appointment.
  • Manage members and walk-in customers.
  • Handle cashiering and general retail duties.
  • Maintain customers' database and assist with member registration.

Requirements:

  • DSE / Form 5 or above.
  • 1-2 years of work experience in hospitality and pet care industry preferred but not essential.
  • Good command of both spoken and written English and Cantonese.
  • Mature, friendly, outgoing and able to work under pressure.
  • A team player with good interpersonal and communication skills.
  • Proficient computer skills on handling system information, sending emails and using MS Excel to maintain database.
  • Stable working hours, 5-day work-week on roster basis.
  • Will be assigned to work at different vet clinics throughout HK, Kowloon, New Territories on public holidays/weekends.
  • Genuine interest in the welfare of all animals.
  • Immediate availability is highly preferred.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Company Info

SPCA (Hong Kong)

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