At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Assist the Team Head to:
• Propose marketing ideas in achieving business objectives.
• Make use of TDA Capability in improving marketing campaign effectiveness;
• Maximize campaign execution efficiency;
• Enhance distribution channel communication;
• Provide ad-hoc business analyses necessary in recommending business solutions to senior management team of the company

Roles and Responsibilities:

• Continuous development & knowledge build-up of Team members in campaign execution, including the application of analytics model into customer campaigns;
• Prepare marketing plans and to support supervisor in execution;
• Work with different departments and team to prepare project plan & communication for campaign launch;
• Execute ECM campaigns for improving customer loyalty & experience, including reactivation of inactive customers and support customer segmentation strategy & other corporate initiatives;
• Work with Data Intelligence Management team in the preparation of target customer segments & tracking report of customer campaigns;
• Contribute ideas on maximizing the usage of TDA, digital/ innovative platform to increase customer experience and satisfaction;
• Design and prepare agent/ customer communications (Express, promotional leaflet, eDMs/SMS e.t.c.) and to coordinate with parties involved to ensure plans are execute smoothly within the agreed timeline;
• Work with different departments and distribution channels in promoting ECM campaigns/ initiatives and collecting feedback of campaign;
• Management of promotional budget;
• Provide support to team members in meeting business objective;
• Assist Department Head as a gate keeper in recommending promotional appeals arrangement
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements

Minimum Job Requirements:

• Bachelor’s degree in Actuarial, Business, Marketing, or Statistics with at least 10 years’ relevant experience on business analyses, business development, and database marketing.
• Prior experience in financial institutions and knowledge of insurance business is preferred
• Digital experience
• Results focused, with a track record of achievement
• Strong interpersonal skills to liaise with various internal and external parties
• Good in problem-solving
• Proactive and is an Excellent team player
• Proficient in English and Chinese, spoken and written

Others:

• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.