RESPONSIBILITIES

• Provide full range support on day-to-day operations of the restaurant including clerical and administrative support, managing POS system and assisting sale activities, ensuring smooth workflow and adherence to company standards;
• Organize and conduct in-house training programs for frontline staff regarding latest company policy, POS operation procedure and sales promotions;
• Assist in tracking restaurant performance, weekly sales recap data;
• Troubleshoot and resolve IT-related issues involving computers and peripheral devices;
• Ensure daily operation and overall hygiene standards in compliance with the requirements of restaurant license;
• Monitor pest control and cleaning progress and effectiveness;
• Work closely with suppliers and vendors to coordinate timely product deliveries and resolve any supply or quality issues.

REQUIREMENTS

• 2-3 years of relevant working experience in the F&B industry is preferred;
• Proficient in MS Excel, Word, PowerPoint, and Chinese word processing;
• Proficiency in both written and spoken English and Cantonese;
• Strong problem-solving, communication, and interpersonal skills;
• Ability to multitask, prioritize, and work under pressure;
• Candidate with more experience will be considered as Senior Operations Specialist;
• Immediate availability is highly preferred.

OUR BENEFITS

• Staff Meal
• Staff Discount
• Dental Care
• Spot Bonus