Responsibilities:

• Monitor and collaborate with outsource vendors to complete daily operations
• Gather business requirements, create flowcharts, process maps, and diagrams
• Research, analyze, recommend changes to business process to improve operational efficiencies, service, quality, accuracy
• Handle and review various departmental reporting including budget report, risk and compliance report, inventory report, productivity report, audit report, etc.
• Work with IT and related departments to complete user acceptance testing (UAT)

Requirements:

• Bachelor's degree in Business Administration or related discipline
• Minimum of 5 years of relevant experience
• Experience from financial printing firm/ financial institution is preferred
• Strong project management, problem solving, communications and negotiation skills
• Excellent in both written and spoken English & Chinese