A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 20,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world. 

We cordially invite high calibre talent to join our Hermès team in Hong Kong.

Responsibilities:

• Handle all sales transaction, daily till opening and closing with high accuracy
• File outstanding payment and follow up the due balance e.g. Credit Note, Deposit Note, Gift Certificate, etc.
• Responsible for invoice generating and validating, including Web-To-Shop order
• Prepare daily sales report and update traffic chart
• Support to prepare authorisation letter if third party payment is needed
• Answer phone calls and stock enquiry from other shops
• Maintain customer profile in CRM database
• Replenish cashiering related material and stationery, and ensure tidiness of cashier areas
• Provide assistance on the shop floor when necessary, include offering beverages, wrapping/packing, etc.
• Liaise with IT department in case of system failure
• Brief mall promotion if any
• Handle any ad hoc task as assigned

Requirements:

• Form 5 or above with relevant experience in luxury retail or in similar capacity
• Proficiency in processing cashier system
• Reliable, pleasant, hard-working, detail-minded, service-minded, and well-organized
• Fluent in Cantonese, conversant in English and Mandarin
• Good computer skills

Interested parties, please click "Apply Now".

(Data collected will be treated in strict confidence and used for recruitment purpose only.)