At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Provide best-in-class operations service platform for business partners

Roles and Responsibilities:

• Provide a quality enquiry service platform for business partners
• provide quality case advisory service to accelerate new business closing and seamless operations support
• Liaise with external and internal parties to ensure smooth operation and facilitate the end-to-end process.
• Continuously drive new initiatives and streamline the workflow for uplifting service level and efficiency
• Drive implementation and communication of operations guidelines for business partners to ensure regulatory and inhouse operations compliance
• Drive implementation and communication of operations initiatives to support business growth
• Support and assist direct manager on ad-hoc assignments

Minimum Job Requirements:

• University/College graduate with 5 years’ relevant working experiences with supervisory responsibilities
• Strong presentation and communication skills
• Good written and spoken English and Cantonese

Others:

• You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) or any licenses if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.