Customer Service Executive (5-day work week)
Europ Assistance Hong Kong Limited
- Company Industries：Others
Job Information
- Post Date：2024-08-19
- Location：Kwun Tong
- Employment Type：Full time
- Others：Full time job in MNC
Friendly working environment
5-day work and Top-up MPF contribution - Job Function：Customer Service Customer Facing
Job Description
Responsibilities
- Handle all calls and emails for clients in professional manner and follow up the cases according to the procedures set
- Assist to handle complaints
- Maintain customer log in relative systems
- Assist to provide the highest level of customer care service to achieve Company requirements & business target
- Support ad-hoc projects as assigned
Requirements
- Associate Degree holder or above in any disciplines
- Good customer service skill is preferred
- Good communication and analytical skills
- Proficiency in both written and spoken English, Cantonese and Putonghua
- Proficient in MS Office applications
- Fresh graduates are also welcome
Other Benefits
- Birthday Leave
- Annual Leave
- Marriage Leave
- Comprehensive Medical and Life Insurance Coverage
- MPF Top Up Program
- Upgraded Maternity and Paternity Leave
- Year-end Discretionary Bonus
Interested parties please send resume indicating current, expected salary and availability to HR Department by clicking "Apply Now".
Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.
Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.
Company Info
Europ Assistance Hong Kong Limited
Contact
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