Responsibilities:

• Provide MPF scheme administration support, including enrolment, contribution, switching and termination (align with all regulatory requirements)
• Ensure smooth running of the account assigned, and follow up outstanding issues
• Handle customers' enquiries and provide possible solutions
• Perform clerical duties including data input, scanning and filing
• Handle ad hoc assignments as required

Requirements:

• Associate Degree / Degree holder in any disciplines
• At least 1 year working experience is preferred
• Basic MPF knowledge
• Customer focused, with good problem-solving and communication skills
• Able to work independently and under pressure
• Proficient in PC applications including Excel, Word and Chinese word processing
• Good command of both written and spoken English and Chinese
• Immediate available is preferred
• Fresh graduate is welcome to apply
• Candidates with solid experience will be considered as Senior Client Service Administrator or Officer, CAS

We offer attractive remuneration package & benefits to the right candidates. Interested candidates, please send your application letter & resume with current & expected salary by mail to Human Resources Department, 15/F, 1501-1507 & 1513-1516, 1111 King’s Road, Taikoo Shing, Hong Kong. Or by direct application, please visit our career page at http://www.bocpt.com.

We are an equal opportunities employer committed to equality, ethics, inclusivity, diversity and transparency.  The personal data provided/collected in the "Application for Employment" will be treated with strictest confidentiality and will only be used by The Company to assess your suitability for the position for which you have applied, and be used as reference to determine preliminary remuneration and benefit package if you are selected for the position. Applicants who are not contacted within 6 weeks may consider their application unsuccessful.  Information you provide for employment application purposes may be passed to other department(s) within the Company or its subsidiary or affiliates for further consideration.

Please note that all information provided in the course of employment application with the Company will not be returned to the applicant after the interview.  In accordance with the Company policy, personal data of unsuccessful applicants will be retained for no more than 12 months and will be destroyed after the retention period.  If there is a vacancy arises in the company during the retention period, your profile may be transferred to the department(s) for further consideration.

If you wish to access and to correct your personal data in relation to your application, please make your request to the Human Resources Department at 15/F, 1501-1507 & 1513-1516, 1111 King’s Road, Taikoo Shing, Hong Kong.