Role Introduction

Reports to: Assistant Manager Global Sales Strategy and Enablement

Departments: SND - Sales & Distributions

The job holder is responsible for driving the ongoing development and support tools including Business Plus and Salesforce.

Key Responsibilities

• Support and coordinate projects deployment and implementation in timely manner.
• Support technical and architecture design for owned platforms or systems
• Participate in business readiness, change management and communication with internal users.
• Coordinate the enhancements of Cathay Pacific’s corporate programme and tools to the entire Cathay Pacific network.
• Manage Corporate Program and provide support and guidance to worldwide sales teams to meet or exceed performance targets.
• Perform performance analysis and prepare business reports for identifying potential in sales development and customer experience improvement.
• Support supplementary and ad-hoc sales development projects and studies.
• Ensure all tools operate smoothly with needed data uploaded into the tool in a timely and accurate manner.
• Support and ensure all sales training are conducted as planned.

Requirements

• Proven experience in project management, especially in agile project management a plus.
• Proven track record of ability to work with IT teams on product development and delivery, knowledge in CRM tools e.g Salesforce will be an advantage.
• Understanding on Airlines industry will be an advantage.
• Good communication and presentation skills.
• Attention to detail.
• Self-motivated with the ability to work in teams and independently.
• Ability to work under pressure to tight timelines.
• Fluency in written and spoken English, proficiency in Cantonese/Mandarin an advantage.
• University degree holder, preferably in related disciplines with minimum 3 years' working experience.
• Willingness to travel.

Application Deadline: 4 Sep 2024

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.