The successful candidate will support and assist in the day-to-day operations of the playgroup centre. To provide premium customer services to clients and perform daily administrative duties in order to assist the centre to achieve the business goals.

 Job descriptions:

• Provide a high standard of front-line customer service to prospective and current parents seeking information and advice about playgroup and ECA programmes.
• Handle enquiries through various channels and troubleshoot issues arising from prospective and current parents and students.
• Provide student onboarding and ongoing administrative support such as new joiners materials preparation, enrolment on system, attendance and leave records maintenance, promotion and transfer management, withdrawal and vacancies update.
• Work closely with Finance team to process monthly tuition fee calculations and payment, dues, invoicing and relevant follow up.
• Perform regular audits for centre inventory and general office supplies procurement.
• Manage physical documents and digital data of student registration with sensitivity and in an accurate and timely manner.
• Handle ad-hoc tasks assigned by supervisors as required.

Requirements:

• DSE or above with preferably 2 years' work experience in education or servicing industry.
• A cheerful team player who enjoys working with children and toddlers
• Able to multi-task and meet tight deadline.
• Proficient in English, Cantonese, and Putonghua; and strong computer literacy particularly in MS Excel.
• Work location: Wan Chai Victoria Playpark centre
• Able to work 5 days per week from Monday to Saturday.
• Successful candidate will be offered with job title Student Services Officer. Experienced candidate would be considered as Senior Student Services Officer.

Interested parties please send curriculum vitae with full career details, salary history, availability and expected salary by clicking "Apply Now".

Successful applicant will be required to apply Sexual Conviction Record Check (SCRC) prior employment.

We are an equal opportunity employer. Personal data provided by job applicants will be used for recruitment purposes only and strictly in accordance with the Personal Data (Privacy) Ordinance. You may consider your application unsuccessful if you do not hear from us within 6 weeks.