Our client “⁠Hong Kong Kool Car Limited" is seeking an Assistant Service Advisor to join their company!  

What you’ll be doing? 

• Greet and assist customers in the service department, providing a friendly and professional experience. 
• Listen to customer concerns and document their vehicle's issues or maintenance requirements accurately. 
• Provide accurate cost estimates and recommend necessary repairs or maintenance services based on vehicle assessments. 
• Schedule service appointments and coordinate service timelines with the service team to ensure efficient workflow. 
• Communicate with customers regarding the status of their vehicle, including any delays or additional repairs needed, and provide updates throughout the service process.

Who are they looking for? 

• DSE/HKCEE or above. 
• Strong interest in the motor vehicle industry. 
• Minimum of 2 years' experience in a customer service role, preferably in the automotive industry. 
• Ability to handle multiple tasks and prioritize work in a fast-paced environment. 
• Strong proficiency with MS Word, Excel, and Outlook. 
• Holder of a valid driving license (Class 1 and 2). 
• Good command in English and Chinese.
   

Working Hour: 

• 5 day work week

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!  
 

All information received will be kept in strict confidence and will be treated only for employment-related purposes. 

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