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IT System Support (Office-based)

Neo Derm (HK) Ltd

  • Company Industries:Others

Job Information

  • Post Date:2024-08-10
  • Location:Hong Kong
  • Employment Type:Full time
  • Others:Overall In-house and Branch Support
    Handle End-user Enquiries
    Flat Organization with Adaptive and Agile Culture
  • Job Function:Help  Desk  IT  Support  

Job Description

About us:
With the trend towards Industrial Revolution 4.0, our IT department, the strategic technology enabler has established a comprehensive personalized customer-centric platform (gratus) and operation management system, i.e. Customer Behavioral Tracking System, Recommendation Engine, Business Intelligence Dashboard and Campaign Monitoring System, to support the fast-changing business transformation needs across the Group.

To support the Group’s continuous development, we are looking for high caliber talent who is enthusiastic in system support and development to join our strong & fast-growing IT team.

Responsibilities

  • Responsible for the overall in-house (Corporate Office) and branch sites (Treatment Centres & Retail Shops) technical support and maintenance of the network, computer, printer accessories etc.
  • Inventory update and control
  • Handle end-users IT-related queries and problems
  • Work closely with multiple vendors
  • On-call for emergency support to critical fault cases
  • Handle other duties as assigned 

Requirements

  • Degree Holder or High Diploma in Information Technology or related discipline
  • Minimum 2 years' experience in implementing and administering network infrastructure including Firewalls, Routers, Switches, Wireless, and monitoring tools
  • Familiarity with Windows / Linux (Redhat, CentOS & Ubuntu) Platforms
  • IT certification holder such as MCSE or CCNA equivalent is preferable
  • Good communication skills
  • Fluent spoken in both English & Cantonese

 

We offer competitive remuneration and a comprehensive benefits packing that includes worldwide medical cover for staff and dependents, birthday and charity leaves, staff purchase discounts, as well as other allowances to the right candidates. Interested parties please submit your application by clicking ‘Apply Now’.

For more information about Neo Derm, please visit our website:
https://www.neoderm.com.hk

All personal data collected will be treated in strict confidence and be used for recruitment purposes only. Should you not be contacted within 2 months of the closing date of the advertisement, please consider your application to be unsuccessful.

Company Info

Neo Derm (HK) Ltd

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